Custom Uniform Terms & Conditions
TERMS & CONDITIONS:
- Prices quoted to clients are inclusive of the garments RRP, printing costs and GST;
- Once we go into production, you cannot cancel your custom order;
- Most garments do not require an artwork file, however if this is required (ie intricate logos), plate set up fees may be an additional cost (anywhere between $50 and $100 per plate depending on the size). No charge for subsequent orders as long as there is no change to the size of the artwork;
- If you already have worked with us before, we may be able to use existing plates. Alternatively, we can print using a heat vinyl transfer instead of a screen print;
- Meeting the minimum quantity of 25 units is required: total units can be split between multiple sizes within the same garment and print option, provided the artwork is the same;
- A digital mock-up of the artwork on the garment will be provided for approval before printing, with one further change accepted (subsequent digital mock-ups will incur a $10 fee);
- If a printed garment sample or samples is required, the print cost is $50 per garment in addition the RRP of the garment itself, plus any screen printing set-up costs (if any);
- Blank samples may be provided to the client upon request, for fittings and pre-orders, at RRP per unit;
- Turnaround times are typically 4-6 weeks from artwork approval. If the product is not in stock, we will contact you before going ahead to discuss;
- All pricing does not include freight/shipping costs. Shipping costs will vary depending on the size of your order by weight & volume, and your location in Australia. Interstate orders, free shipping for orders over $1000. Click & Collect is free from our Melbourne location;
- A 50% deposit is required before the print job will go ahead, with the balance payable before pick-up or delivery;
- Once the artwork has been confirmed and the deposit paid, there can be no cancellations or changes to your order;
- There are no returns or exchanges on customised studio uniforms, unless faulty;
- If you would like us to manage all fittings and sales on behalf of your studio in our store located in Melbourne, or if you'd like us to manage student orders via our website, a 5% commission on each product will be paid to the studio after the end of the order cut-off date;
- Products from Energetiks or Studio 7 can only be used in our printed uniform program - no external products permitted for printing;
- If we, Dancewear Nation, have been engaged to create artwork or logos for custom apparel, the artwork, printing files and/or screens remain the property of Dancewear Nation and any of its third party suppliers and service providers. We reserve the right not to release any artwork files and screen printing plates to the client if they cease business with Dancewear Nation. If a new supplier is engaged by our past clients, the client will be required to engage with this business to create new artwork, files and screens at a cost to the client;
- All printed uniforms must follow the care instructions so the print is not affected (gentle machine or hand wash in cold water, do not use sanitisers or whitening products, do not tumble dry or iron);
- Other Terms & Conditions may apply.